Namibia is set to introduce its new visa-on-arrival (VOA) system on 1 April 2025, streamlining entry for eligible travellers. The platform, now live, allows visitors to apply and pay online before arrival, reducing wait times at entry points.
Key features of the new visa system
The updated VOA system offers a 90-day tourist visa, with fees set at N$1,600 for non-African nationals and N$1,200 for African citizens. Travellers can check their eligibility online and must provide key documents, including a passport with at least six months’ validity, visa application forms, proof of accommodation, sufficient funds, an itinerary, and travel insurance.
Nationalities not eligible for the VOA must apply for a visa in advance through traditional channels.
Industry concerns over implementation
While the shift towards digitalisation has been widely welcomed, concerns have emerged about the roll-out and communication of the new system. Nrupesh Soni, Founder of the Namibia Travel and Tourism Forum, pointed out inconsistencies in how the changes were announced, with initial information coming from the Namibian Embassy in Berlin rather than local tourism authorities.
“Travellers are apprehensive about the additional costs and administrative steps, fearing that these could complicate their travel plans to Namibia. The sentiment on the ground is that, while the government’s intentions may be justified, the execution and information-sharing process needs urgent improvement to prevent potential negative impacts on tourism,” Soni said.
He also stressed that the effectiveness of the e-visa system hinges on its implementation. “The technical robustness of the platform and user-friendliness for a diverse range of travellers are crucial. Issues such as payment options in foreign currencies and clear signage at airports for VOA queues need urgent attention. If done well, the e-visa system could enhance Namibia’s appeal as a travel destination. If not, it could reinforce perceptions of inefficiency and deter potential visitors.”
Potential impact on high season tourism
With Namibia’s high season approaching, tourism stakeholders have expressed concerns over possible delays and technical issues affecting visitor experience. Long queues and processing backlogs could create negative first impressions, potentially deterring future travellers.
“The risk is not just about delays but about the overall impression tourists will leave with. Ensuring that the e-visa system is not only operational but also seamless and efficient is crucial for safeguarding the high-season influx,” Soni warned.
While digital convenience may attract tech-savvy travellers, the additional costs and procedural hurdles could discourage budget-conscious visitors. Soni urged the government to resolve implementation issues swiftly to maintain strong visitor numbers.
Industry welcomes collaboration
Despite concerns, the Federation of Namibian Tourism Associations (FENATA) has praised the government’s engagement with the private sector. FENATA Chairperson Ally Karaerua stated: “This added convenience is another step in making Namibia a modern and accessible destination for global travellers. We appreciate the engagement between the Ministry and the private sector in finding practical solutions for all stakeholders.”
With its successful execution, Namibia’s new visa system could improve accessibility and boost the country’s appeal as a premier travel destination. However, its impact on upcoming visitor numbers will depend on the smoothness of the roll-out in the weeks ahead.
