South African Airways (SAA) is pleased to announce the implementation of customer-driven changes to its flight and route schedule, aimed at improving convenience for its customers.
SAA has undertaken a schedule review of its upcoming Perth, Australia route to identify areas for enhancement. Customers travelling from Perth can expect more convenient departure and arrival times, allowing for easier domestic and regional connections and reduced travel times. This change also assists connecting customers from New Zealand and other cities in Australia. Customers out of Perth, will benefit from an overnight flight which allows better rest on your journey so that you are refreshed and ready to immerse yourself in true African hospitality.
From its inaugural flight on Sunday 28 April 2024, flights from Johannesburg to Perth will depart at 20h55 and arrive at 12h20 the following day. The schedule for outward bound remain unchanged.
On Monday 29 April 2024, the inaugural flight from Perth to Johannesburg will now depart Perth at 23h50 and arrive in Johannesburg at 04h45 on Tuesday 30 April 2024. All times are local for both Johannesburg and Perth.
The changed full schedule for the time being is:
Customers already booked on the earlier departure time from Perth, will be accommodated on the flight on the same day. Customers who may be adversely affected should call the SAA call centre in Johannesburg on +27 11 978 1111 and in Perth on +61 2 9286 8960 for assistance with the rebooking and reissuing of their tickets.
“We are thrilled to introduce this enhancement to our flight schedule, which directly addresses feedback and preferences from our customers,” says SAA’s Chief Commercial Officer, Mr Tebogo Tsimane. “At SAA, we are dedicated to providing exceptional service and a seamless travel experience to meet the needs of all our customers.”
With these adjustments on the Perth route, passengers are assured that their feedback will continue to shape and influence the airline’s commitment to customer centricity.
